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What to Expect from Court Staff

What court staff can do for you

Supreme Court Rule 1402: Providing Assistance to the Public

Your communication with court staff is not privileged or confidential, and it does not create a lawyer-client relationship. 

  • Court staff must remain neutral and impartial.

  • Court staff will treat you with respect.

  • You should talk to a lawyer if you want personalized legal advice.

Court staff CAN:

  • Suggest talking to a lawyer.

  • Give you information about resources, such as:

    • lawyer referral services that can direct you to low-cost or no-cost legal help where available;

    • legal aid programs;

    • where to find online forms; and

    • the public library.

  • Explain the process and costs of filing.

  • Check forms for completeness.

  • Exactly record information provided if you are unable to fill out the form yourself.

  • Explain the hearing process.

  • Help locate local records.

Court staff CANNOT:

  • Give you legal advice.

  • Tell you if you should file a case.

  • Perform legal research.

  • Represent you in court.

  • Investigate case facts.

  • Tell you what a statute or rule means and whether it applies to your case.

  • Tell you what the result of a case will be.

  • Disclose confidential information.

  • Tell you what to say.

  • Talk to the judge for you.


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